Privacy Policy
Effective Date: January 1, 2025
Vence Logistics ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights and choices you have regarding your data.
1. Information We Collect
We collect information you voluntarily provide when you contact us, request a consultation, purchase services, or communicate with us by email or phone. This may include your name, business name, email address, phone number, billing details, and any operational information you choose to share for the purpose of evaluating or delivering services. We also collect limited technical information automatically when you visit our website, including IP address, browser type, device type, referring URLs, pages viewed, and timestamps, typically through standard server logs and cookies.
2. How We Use Your Information
We use the information we collect to respond to inquiries, deliver and improve our services, process payments, send service-related communications, fulfill contractual obligations, comply with legal requirements, prevent fraud, and protect the rights, property, and safety of Vence Logistics, our clients, and the public. We do not sell your personal information.
3. Cookies and Tracking
Our website may use cookies and similar tracking technologies to remember preferences, understand site usage, and improve performance. You can disable cookies through your browser settings, though some site features may not function properly as a result.
4. Sharing of Information
We may share information with trusted third-party service providers who assist us in operating our business — including payment processors, email and communications platforms, hosting providers, scheduling tools, and analytics services — strictly for the purposes of delivering our services to you. These providers are contractually obligated to protect your information. We may also disclose information when required by law, subpoena, court order, or to protect our legal rights.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, update, delete, or restrict the processing of your personal information, and to opt out of certain communications. To exercise any of these rights, contact us using the information below. We will respond within the timeframes required by applicable law.
8. Third-Party Links
Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
9. Children's Privacy
Our services are intended for businesses and individuals 18 years and older. We do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised effective date and will be effective as soon as it is posted. We encourage you to review this Policy periodically.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at Vencelogisticsus@gmail.com or call (561) 527-1506. Vence Logistics, Fort Lauderdale, FL.